Could be the batteries,,, need special clearance now to fly, i have same status "Uncontrollable Clearance Delay". Otherwise you experience Delay. It could also be that it has been addressed but is yet to be updated. It does not store any personal data. Additionally, to ensure that all duties and taxes due are paid. But opting out of some of these cookies may affect your browsing experience. Here's what DHL customs status updated means when stuck for multiple days: This message is telling you that your package is currently in processing at a customs facility, but it has not finished the process and is not yet cleared for shipment. However, the Next Steps section will state that a DHL representative will attempt to make contact. This is exactly what it sounds like there is some additional issue that is causing a delay with the product being cleared. This simply means that your shipment is being cleared through customs and usually takes 2-3 days. In some cases, its possible that DHL may end up appearing stuck for several days or even several weeks, with clearance event being the most recent message. Here on JamesMcAllisterOnline.com, he shares his knowledge that brought him to where he is today. A private community forum / support group. What is the difference between Garden Cress and Watercress? Hoped DJI has someexperience with international shipments. For more information, please see our These issues create angry customers eager to find out why they occur and how soon they will receive the package or compensation.<br /> <br /> We have compiled a list of the 10 most common reasons for delays. This should take about 48 hours and should pass. Customs agents can be employed by companies or hired as independent contractors. The DHL Clearance Event is one of the final steps in getting your shipment from point A to point Band thats why its such a crucial update. Analytical cookies are used to understand how visitors interact with the website. What does it mean? It does not mean that a problem has occurred. Make sure when writing out the description that it is accurate and detailed. We also use third-party cookies that help us analyze and understand how you use this website. Does that mean my package is stopped? Our packages that we ordered from China arrived in Cape Town on the 2/11/2016. Usually, this is caused by something unusual occurring that doesnt normally occur. If it thinks something is needed from you, a DHL customer service representative will contact you. Youll learn: The customs process can be confusing and frustrating. Necessary cookies are absolutely essential for the website to function properly. In addition to inaccuracies on your paperwork, you could be delayed simply for attaching the wrong paperwork to your package. If youre not at home when the courier arrives, the status of your DHL package will be updated online with Unsuccessful Delivery Attempt. In order to contact the right DHL department, you need to first enter your package tracking number in this form. This step actually happens before products even leave the country from where theyre being shipped. If you attach the wrong paperwork, it will be delayed. If that doesn't work, your next point of contact is the shipper. Can You Tip the Driver? Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. If you come across this message, it simply means the paperwork for your shipment is being looked at by a customs officer. This cookie is set by GDPR Cookie Consent plugin. This information must be accurate for the customer and Customs. Delays happen in logistics all the time. However, in other cases, the recipient may need to provide additional information or pay duties before the shipment can be released. (Shipping Time), Publix Cash Back: Can you get cash back at Publix? The clearance event usually takes place within 2-3 days after the shipment arrives in the destination country. A common frustration with shipping delays is there is nothing you can do but wait. Within the further detail section, you may also see a message stating that customs duty is due. Customs retains the right to search a package even if youve packaged everything to standard. You can find out more about which cookies we are using or switch them off in settings. Youre expecting a package from overseas, and you have received this tracking update. Read on to learn everything you need to know about what a customs delay means (and how you can avoid it!). Scheduled for Delivery DHL What does it mean? If youre on hand when the courier arrives, they may even ask for confirmation that you are the recipient of the shipment. A few examples include; Paperwork that was not filled or filled incorrectly The shipper lied about the value of the shipment We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Experience and a deep understanding of the process means your shipments will clear without a hitch. It may come as shipment has been given release by customs.. This will clear your goods. What is the difference between liquor and liqueur? i ask chat and got answer "it is DHL problem" s . How To Cancel A USPS Shipment [A Step By Step Guide], What Is A Delivery Exception FedEx? That being said, in order to keep the customer updated, DHL provides additional info on the shipments customs status. If youre sending packages without the help of a shipping service, you must also remain aware of the Denied Parties list, which includes both recipients and regions that are off limits for shipments. today i got another one "Uncontrollable Clearance Delay", looks like +1/2 days for sure. This is a normal procedure that is required in order to ensure that all shipments are properly documented and that any taxes or duties due are paid. " This shipment is under customs inspection in origin, what I recommend you is to contact your shipper in order to work with DHL Taiwan . Of course, this does mean that, up front, there is a premium to pay for the service DHL Express provides. and our If these taxes are payable on your delivery, it will be held at customers until the outstanding balance has been paid in full. The cookie is used to store the user consent for the cookies in the category "Analytics". Privacy Policy. The shipment must be cleared differently than normal. In this case, a DHL representative will get in touch with you to resolve the issue ASAP. If you click on this is it will provide details of the actual Clearance Event. What is the FedEx Tipping Policy? Third-Party Operations is more than just logistics, its a platform to make all of your inventory operations more successful. Wish Orders Pending Whats the Hold Up? That being said, DHL provides more detailed information about your shipments customs status. Any of these will likely flag a shipment and potentially delay delivery. 9 days. For DHL customers, this process is indicated by the Clearance Event tracking update. With a customs bond, carriers can get the process moving more quickly. This cookie is set by GDPR Cookie Consent plugin. Customs clearance processing times differ from country to country and cannot be influenced by DHL. If there is a weather issue or natural disaster (e.g., hurricane, tornado, wildfire, or flood) that renders a delivery route unpassable, the package will likely be delayed. In fact, 80% of all customs delays are due to missing or incomplete information or poor descriptions! All you have to do is . Be patient, and continue checking the tracking page for updates! Did it delay your ETA date. My DHL Tracking Is Stuck On Clearance Event. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Provided they don't work on Sundays, hopefully this will be resolved today mine to Croatia. The cookies is used to store the user consent for the cookies in the category "Necessary". We also share how and what type of technology can help shipping companies can delivery positive customer . The carrier gives the BoL to the consignee. If you are shipping through FedEx, USPS, UPS, or another service, make sure the clerk confirms you have done everything correctly, so your shipment clears customs. You should give your carrier bond information, importer information and Power of Attorney well in advance of your shipments arrival. Were here to help! This particular instruction also says that a commercial invoice is required to be sent to FedEx. Beneath the Clearance Event notification, you should see a Further Details tab. The cookie is used to store the user consent for the cookies in the category "Performance". So, remain patient and hope that youll see the next message soon! Having a reliable supply chain to overseas markets has helped Eric & co. scale their operations and become a major employer in the local area. When a message stating customs clearance paperwork check is presence on the tracking page, this means that the paperwork regarding the shipment is currently being checked by a customs agent. It all depends on what the clearance event is for. If after clicking the Further Detail tab, no further information is revealed, this is good news. DHL Clearance Event (Meaning, Next Steps + FAQ), Further Steps Your DHL Package May Go Through To Clear Customs, Shipment Has Been Given Release By Customs. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Typically, this isnt anything you need to worry about, and DHL will be the ones that handle it. She has written about business for entrepreneurs and marketing firms since 2011. A customs agent is a person who is responsible for ensuring that goods being imported or exported comply with all applicable laws and regulations. If youve misrepresented what youre mailing on the customs form, your package could be flagged for further inspection and even rejected. So, what does clearance event actually mean, and is it something to be concerned about? If you disable this cookie, we will not be able to save your preferences. However, the Further Detail section of this update will hopefully read: Shipment has been given release by customs. So, for example, if a shipment requires entry into the United States, DHL will file the entry with CBP and then await their release. Captain. If youre shipping internationally or importing product across a border, the last thing you want is a clearance delay. They also asked for the packing list and the comercial invoice which I mailed to them twice on the 4/11/2016 and on the 7/11/2016. We also use third-party cookies that help us analyze and understand how you use this website. If it has, and there is no further information on what needs to happen next, you can contact DHLs customer service. This website uses cookies so that we can provide you with the best user experience possible. Clearance delay is when a package is held up at customs or the border. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Some of these are; When importing or exporting products to another country, duties are paid. I ordered an OP3 last week and it hit the Uncontrollable Clearance Delay status on its way out of Shenzhen; the next tracking update was about 20 hours later the next day when it got to Hong Kong. So, if duties are due, this will be listed along with the payment required. However, you can contact DHL customer service for more clarity if your tracking is stuck on Clearance Event. The good news is you generally only have to do this step once, and then future imports can be covered. So far, here is what I've ascertained: - Most of the people posting with this seem to have orders destined for the US This undicates Problems with customs. DHL is one of the biggest and most reliable shipping companies on earth but even it cant avoid these delays at times. The cookie is used to store the user consent for the cookies in the category "Other. Kroger Cashiers Checks: Does It Sell? DHL has Different Status for that. Those boards are for product prototype and while ordering I made a comment that If they can't ship those boards fast . As you read on, I will list out some of the additional info and what they mean. I hope my Mavic is delivered by DHL. Your email address will not be published. You can see this additional information on the tracking page. All content is for informational purposes only and should not be considered financial advice. In other words, if the clearance event is a check on the customs documentation and paperwork is missing or incomplete, DHL will be in touch. You will not be notified via the tracking update on what amount is due, or whether the shipper or importer needs to pay it. How Much Is It? What Does The DHL Clearance Event Mean & How Long Does It Take? Before you do anything, its best to first track your shipment and check the clearance event update. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. As an Amazon Associate I earn commissions from qualifying purchases. However, if either one of the two is incomplete, you may come across additional info. Define Uncontrollable Circumstances. This may also be accompanied with a message that says, a clearance other than standard customs entry is required for this shipment.. What is the difference between Clotted cream and Whipped cream? As you can see from the screenshot above, the notification is being repeated over several days. However, DHL will make all reasonable efforts to resolve the issue without requiring any additional input from you. what en route to DHL eCommerce distribution center means, How Long Does Customs Clearance Take & What Does The Process Entail, USPS Tracking Unavailable Meaning, Causes, & Solution. Overall I was impressed by the shipping time - I ordered Monday night and it was delivered Thursday afternoon in immaculate . We are using cookies to give you the best experience on our website. James is the owner of JamesMcAllisterOnline.com. However, there are situations where the tracking status is stuck on clearance events. If you are shipping or expecting "large" packages these items are considered "incompatibles" and go thru a manual sort and placed on "incompatible trucks". The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Uncontrollable Clearance Delay One message that's never pleasant to see on DHL's tracking page, is one that says 'uncontrollable clearance delay.' This is exactly what it sounds like - there is some additional issue that is causing a delay with the product being cleared. FedEx say that the delay information is found on the detailed tracking page. Some of these things are out of your control, but there are many steps you can take on your end to proactively try to gain clearance at customs as soon as possible after your shipment arrives at port. Complete Guide, The Clearance Event taking place is usually a, If additional customs details are required, or customs duty needs to be paid you should be notified by DHL. Be sure you understand how to properly pack shipments to ensure release. It details the quantity and type of goods being shipped, along with the destination. International freight forwarding companies will file this for you. If approved, the item will be released. FedEx https://www.fedex.com/en-nz/customer-support/faq/customs/about-importing/tracking-customs-delay.html, DHL https://www.dhl.com/discover/en-ph/business/getting-to-market/Customs-Clearance-4-Best-Practices-to-Avoid-Delays, Your email address will not be published. So, lets look over each additional message, and their meanings! The process often causes delays, depending on the nature of the case. January 22, 2021 A "clearance delay" is the term used when packages or shipments are held at customs. So, simply be patient and check back from time to time. Paperwork that was not filled out correctly. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". This cookie is set by GDPR Cookie Consent plugin. This website uses cookies so that we can provide you with the best user experience possible. False value or quantity. What does it mean and how should you handle a clearance delay? Copy. However, if the shipment is being held due to missing taxes or duties (or an incorrect assessment), the onus will usually be on you to sort it out. Simply, it means that your parcel is clearing customs and you should not have to do anything. looks like DHL/EU problem. If you are seeking a courier business that will send your package for same-day delivery, make sure you do your research. Ask the company employee if you could see reports on on-time pickups, transit time, and shipment visibility. This duty is determined by the value of the product within the shipment. Same here. It will normally look like this image from FedEx: You can see that it shows that the importer must provide more information about the item that is being imported. If you work with a third-party logistics company, they may be able to help, but your shipping company likely wont be able to do more than tell you to be patient. Do your research, so this doesnt happen to you. Make sure you dont miss a single item on the form. Export/Import Procedures and Documentation; Thomas E. Johnson And Donna L. Bade, U.S. Customs and Border Protection: Tips for New Importers and Exporters, Clear Light Customs: 7 Reasons for Delayed Shipments. The same Further Detail tab will include information if customs duty is due. Normally nonproblems with DHL and international freight. It is a step that all international shipments must undergo. This is essentially an event in which the shipment is registered with and approved by the countrys government for import and export, and any duties / taxes owed are paid. These cookies ensure basic functionalities and security features of the website, anonymously. Description or invoice is not in English. Youve probably filled out paperwork before for international shipments. Read this article to learn more about clearance delay and how to avoid it! This means that every time you visit this website you will need to enable or disable cookies again. In this article, Ill be covering what clearance events are in detail, as well as some of the other clearance-related issues that may pop up while your package is in transit. Is this normal? Jump to the last page Which Is Better for Shipping Frozen Food: Gel Packs or Dry Ice? For instance, if a package containing alcohol is sent without any mention of this on its documentation, then this could lead to further investigation by customs and cause delays. In cases where the receiver refuses to pay customs duties,the shipment is sent back to the sender. DHL Delivery: When it comes to logistics, DHL is DHL Delivery: When it comes to logistics, DHL is a company that needs no introduction. A DHL representative contacted me for the clearence payment which we paid. Cost: DHL offers a stable, transparent, . Documents that are required to clear customs: Inaccurate or poor descriptions will most likely cause delays. This simply means that the reason for the delay is outside of DHLs control, usually the consignee or receiver will be contacted by DHL for additionalinformation or required documentation related to the shipment. If you click on it, you should see additional information about the clearance event. Sam Anderl Lives in Las Vegas 10 y Related What are the best shows to see while in Las Vegas? Customs backlog - Sometimes if customs are busy, clearance gets delayed and parcels are queued awaiting clearance. Friday, September 23, 2011 Location Time. It is a normal step and does not imply that anything is wrong. This document goes to a freight forwarder and will essentially trigger the delivery of goods from the port of arrival in the United States to your specified location. If it takes longer than 48 hours then you may have a customs clearance delay. Once a package arrives at a shipping facility, employees examine the paperwork attached and analyze it to confirm it meets regulations. So, within 2 or 3 business days, you should see your package moving again. These cookies track visitors across websites and collect information to provide customized ads. DHL also have an uncontrollable clearance event message. Note that this fee is different from the shipping fees paid initially and is the responsibility of the receiver. If you ship internationally, going through customs is a part of each packages journey. Beneath the main notification, there is a Further Detail tab. If goods are undervalued to avoid taxes or duties, your package will be delayed. It includes, but is not limited to, acts of other governing authorities, fire, flood, earthquakes, weather, lightning, epidemic, war, terrorism, riot, civil disturbance . What is the difference between Crew Socks and Ankle Socks? Analytical cookies are used to understand how visitors interact with the website. Buying direct from DJI is a bit like buying 'grey' goods. What is the difference between Arabica and Robusta? According to DHLs FAQ page, duties are typically the responsibility of the receiver of the package. Customs may ask for an exam of the shipment if the shipment details and paperwork are incomplete. Necessary cookies are absolutely essential for the website to function properly. Once CBP has received the entry, they will begin their review process. It might be awaiting documents from the shipper / consignee for the clearance. It should only take 1-2 days to pass through the clearance event. The delays are with the volumes and trailers getting backed up and not getting worked as they usually do. If you have any questions about the clearance process or the amount you owe, you can contact DHL customer service for assistance. (Discounted Pricing), The Reason Why DHL Delivery Take So Long? Common reasons for US customs clearance delays. During the clearance event, the recipients name, address, and other contact information are verified by Customs. (Universal Product Code), Does Costco Sell Legoland California Tickets? These are essential questions to ask so you can feel more confident when choosing a courier to send your precious mail or package abroad. Research and find out what you need to ship internationally. Description of content is vague. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. What actually matters is the additional tracking update to the clearance event message. What does clearance delay mean in DHL? What will you do? How do I track my DHL air waybill? Carriers must report to the CBP and identify the goods being imported. That being said, DHL tracking can show you if any further action needs to be taken, so its a good idea to pay attention to any messages that pay pop up and contact DHL if necessary. 5 comments. These type items are experiencing even greater delays. Then label it as "DHL Sends" to the customs department to further take it forward. I hope you enjoyed reading this article, if you did, you should also see what en route to DHL eCommerce distribution center means. If you miss one item, your package could be delayed. Your country will have a long list of al items and the corresponding duty fee that will be imposed. This whole process can take a few days, but it is usually completed within 3 business days. In normal circumstances,customs clearance takes between 2 3 days if paper works are in order and there are no dues. If you disable this cookie, we will not be able to save your preferences. It is quite normal and shouldnt bother you much. Why is my package stuck at customs? Sometimes when you buy something from another country and have it delivered to your country there will be a tax to pay, this is called customs duty. Sending or receiving a package overseas is not always a smooth one. If a customer has been identified as an issue before, they will now be highlighted in the system, and their shipment will be examined. 9 Processed for clearance at CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 02:00. [See Tips To Avoid It], Paperwork that was not filled or filled incorrectly, The shipper lied about the value of the shipment, The shipment contains something illegal and has been tagged as high-risk, The shipment must undergo further examination, The description of the shipment is vague or not descriptive. If all go well, your shipment should be back on the move in no time. going to the UK. Step by step Guide ], what does clearance event is for informational purposes only and should have... To understand how visitors interact with the destination overseas, and continue checking the tracking.. Your precious mail or package abroad for an exam of the actual clearance event is for through! On JamesMcAllisterOnline.com, he shares his knowledge that brought him to where is. Pay duties before the shipment if the shipment is being repeated over several days shipment can be employed companies. Importing or exporting products to another country, duties are paid store the user consent for cookies. Page for updates a further details tab and collect information to provide additional information or descriptions... Filled out paperwork before for international shipments must undergo revealed, this is caused by something unusual that... An exam of the product within the further Detail section, you need to or! By customs Delivery attempt notification, you should see additional information about shipments! Is required to clear customs: Inaccurate or poor descriptions qualifying purchases what does uncontrollable clearance delay mean dhl... Email address will not be able to save your preferences up front, is... Revealed, this process is indicated by the shipping fees paid initially and is the info... For clearance at CINCINNATI HUB, OH - USA CINCINNATI HUB - USA CINCINNATI -... And type of technology can help shipping companies can Delivery positive customer 4/11/2016 and the... This update will hopefully read: shipment has been given release by customs the paperwork attached analyze. And Ankle Socks for shipping Frozen Food: Gel Packs or Dry Ice common frustration with shipping delays is is! Be what does uncontrollable clearance delay mean dhl about dont miss a single item on the form customs agent is a Delivery FedEx. & quot ; to the sender where theyre being shipped make contact and does mean! Across a border, the notification is being repeated over several days your. Doesnt normally occur out of some of the package message soon all go well, your package will updated... The form are absolutely essential for the packing list and the corresponding duty fee will... Customer service representative will contact you mean, and there is some additional issue that is a. Provided they do n't work on Sundays, hopefully this will be resolved today mine Croatia. Are absolutely essential for the clearence payment which we paid of this will... Sent back to the customs department to further take it forward label it &... Carrier bond information, importer information and Power of Attorney well in advance of your DHL package be... So Long representative will get in touch with you to resolve the issue ASAP this form form. Publix Cash back at Publix FedEx https: //www.fedex.com/en-nz/customer-support/faq/customs/about-importing/tracking-customs-delay.html, DHL provides more information! Is some additional issue that is causing a delay with the website but is yet to be updated with. And hope that youll see what does uncontrollable clearance delay mean dhl next message soon process can be released tab include... Sends & quot ; DHL Sends & quot ; what does uncontrollable clearance delay mean dhl the clearance event contact you issue ASAP work your! Understanding of the case are those that are required to be sent to FedEx, what does uncontrollable clearance delay mean dhl provides additional info has... California Tickets process is indicated by the clearance event and usually takes within. On Sundays, hopefully this will be delayed additional information or poor descriptions most! Provided they do n't work on Sundays, hopefully this will be delayed other. More than just logistics, its best to first enter your package could be delayed have not classified... Can see this additional information on what the clearance event notification, you can contact DHL customer service the... Information if customs are busy, clearance gets delayed and parcels are queued awaiting clearance on the.! Make contact, up front, there is no further information is revealed, this process is indicated by value. Miss a single item on the nature of the two is incomplete, you should see additional information about clearance... Which I mailed to them twice on the 2/11/2016 mean that, up,. Further Detail section, you should see your package will be listed along with the destination country switch them in... Also be that it is a premium to pay for the customer updated, DHL will make all your... Been given release by customs the corresponding duty fee that will be resolved today mine to Croatia track... Input from you same-day Delivery, make sure when writing out the description that it is a Exception. Here on JamesMcAllisterOnline.com, he shares his knowledge that brought him to where he is today you! A category as yet Universal product Code ), the recipient may need to or. Representative contacted me for the website to function properly about, and there a. The issue without requiring what does uncontrollable clearance delay mean dhl additional input from you shipment details and paperwork are incomplete from you do! Mean & how Long does it take for DHL customers, this does mean that a commercial invoice required. Most reliable shipping companies can Delivery positive customer is caused by something unusual that... Status of your inventory Operations more successful their review process found on the process... And continue checking the tracking page means your shipments arrival DHL offers a,! Pass through the clearance event actually mean, and is it will be listed along with the website function... From overseas, and continue checking the tracking status is stuck on clearance events exactly what sounds... Is accurate and detailed contact you be released how and what type of goods being shipped agents can be.. The recipients name, address, and there is a clearance delay information on what the clearance event.. Check back from time to time, OH - USA 02:00 additionally, to ensure.... Page which is Better for shipping Frozen Food: Gel Packs or Dry Ice any additional input you. Course, this process is indicated by the clearance process or the amount you,... These cookies may affect your browsing experience is used to store the user consent for the event! Does not imply that anything is wrong take it forward documents what does uncontrollable clearance delay mean dhl the screenshot above the! Facility, employees examine the paperwork for your shipment and check the clearance event mean & how does! Online with Unsuccessful Delivery attempt comply with all applicable laws and regulations from overseas, and is the difference Crew. Universal product Code ), Publix Cash back at Publix, importer information and Power of well... Delivered Thursday afternoon in immaculate this information must be accurate for the cookies in the ``. Value of the process means your shipments will clear without a hitch happen to.... Sent to FedEx entry, they may even ask for confirmation that you the! Premium to pay for the cookies in the category `` Performance '' to. Is incomplete, you may also see a further details tab cookies that help us analyze understand... Customized ads ads and marketing firms since 2011 same further Detail section, you may also see a stating! To do anything addition to inaccuracies on your paperwork, it simply means that your parcel is clearing customs usually. Garden Cress and Watercress can be confusing and frustrating a customs clearance delay a courier business will! Information is found on the nature of the receiver of the case package is up! Detail tab received this tracking update to the CBP and identify the goods imported! Before for international shipments you use this website to you receiving a package from,! You can contact DHLs customer service incomplete, you may come across additional info detailed tracking page this whole can... At times above, the next Steps section will state that a invoice! But is yet to be sent to FedEx probably filled out paperwork before for international shipments than. & # x27 what does uncontrollable clearance delay mean dhl t work, your shipment is sent back to the CBP and identify the being! Advertisement cookies are used to provide customized ads is it will provide details of the two is,. Step once, and continue checking the tracking status is stuck on clearance event that, up front, are! Due, this process is indicated by the shipping time - I ordered Monday night and it was delivered afternoon. Can do but wait you disable this cookie is set by GDPR cookie plugin... Processed for clearance at CINCINNATI HUB - USA CINCINNATI HUB - USA 02:00 can get the often... Night and it was delivered Thursday afternoon in immaculate bond information, information! Will need to know about what a customs officer FedEx https: //www.dhl.com/discover/en-ph/business/getting-to-market/Customs-Clearance-4-Best-Practices-to-Avoid-Delays your. Miss one item, your package moving again who is responsible for ensuring goods! These delays at times is more than just logistics, its best to first enter package... Fly, I have same status `` Uncontrollable clearance delay indicated by the clearance event actually,. Moving again all duties and taxes due are paid clicking the further Detail section, you to. ( and how you use this website uses cookies so that we ordered from China arrived in Town... Detail tab will include information if customs duty is due responsibility of the package as an Amazon I. Before the shipment is being looked at by a customs agent is a to... Concerned about within the shipment is sent back to the sender shipment if the shipment is being repeated over days... Not always a smooth one search a package arrives at a shipping facility, employees examine the for... Transit time, and you should see your package moving again and usually takes place 2-3! Something to be updated online with Unsuccessful Delivery attempt any questions about the clearance process or the border refuses pay. About the clearance event customs or the border is causing a delay with the volumes and trailers getting up...
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