Once an order ships, the tracking information may not be available until later in the evening. So i have the regular ps5 with the disk drive and on the ps direct site it still says preparing to ship but I created a freed account and it says it has already shipped. Today I got an email saying theres a shipment delay. App users need to look for Purchases. I'm in the U.S. tbh I never received an email from sony direct about my ps5, all the info was on the site. Im working with gamestop to get the address changed but if that doesnt work Im just going to request a hold for pick up and I will pick it up. That worries me. Not sure what will happen in 2 days. Order Placed: July 22nd. Mine was at my door in 3 business days. 5) What is the PlayStation Plus free shipping benefit? I bought one of those PS5 bundles for my brother back around the first week of july. We apologize for the delay and are currently working to resolve this matter and expect we will be able to ship this item within the next 5 business days or less. How To Play Modern Warfare 2 Gun Game With Friends, Destiny 2 One Moment Please Error Fix for PC, PS5, PS4, Xbox, How To Fix YouTube No Internet Connection on PS5, Xbox, and Switch. I pre-ordered as soon as my 11am slot opened on the 15th November. Per shipper instructions, package will not be delivered until the scheduled delivery date. Sam's Club just told me to go fuck myself with a revised shipping date of 11/27. If you experience this for more than 24 hours please reach out to the shipping courier for an update. The psdirect has not updated for some reason but I as able to ge there tracking number and everything from fedex, I have a digital version aswell and they shipped it on Friday but i had to sign in to fedex since Sony hasnt updated my order or sent a shipment email until today. You must log in or register to reply here. If you reach an error page, keep refreshing until the main site loads. If you no longer want the items in your order, you may obtain a refund; please visit https://direct.playstation.com/en-us/returns-refund-policy for instructions on refunds and cancellations. Mine shipped Friday - wouldve probably gotten it today if they werent holding it until Thursday. Couldn't believe how quick the turnaround was. Not sure why your console is still not shipped. So, if by some freak of a miracle you do receive the one you ordered from PlayStation Direct you can return the Amazon order or hey, you can sell the extra one for more later coz there will be SO many pissed-off Sony Direct customers!! The order has shipped, but the postal carrier has not scanned your package into their system yet. Basically they say all they can see is the same info we can see. Your community-run home for all things PlayStation on Reddit! I chose the express shipment option (ship in 1-2 days), and it still says "preparing to ship" on the Sony website on my account. Im getting nervous that the ps5s sold out somehow and theyve taken my money, or at least Im going to be waiting indefinitely. Boards. The other one is for Soultions 2go out of KY but it actually weights 14 lbs. I was able to secure a PS5 on Nov 25th but no email confirmation. all is good, I have a tracking number :). By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. US (STL) and my CotM bundle shipped last night around 1:30 AM. Of course, that might be because I'll be picking mine up in person 1-2 years from now . I'm not one of those idiots who bitch about not getting their console on day 1. yes my DE was picked up today at 3pm by fedex. The message claims that the next-gen game console will not ship. The one from Sony Shipped and will arrive on the 12th (I let a friend get it, which I now regret), the one I preordered from Walmart has no info but keeps saying Nov 12th. PS5 consoles will ship separately. Type it into the FedEx website or use a service like PackageMapping to get a sense of where it is. Card Charged: July 25th. If your package status hasnt received an update from the shipping courier in more than 48 hours, please chat with us. I ordered mine at 11/23/2019 09:10 PM PT that's what it says on the email. Also included a link for tracking info. I live in the Midwest btw. Fed ex is absolutely horrible. More info, Shipping and order support for direct.playstation.com. Many customers are insulted to find that on top of the price, the consoles are nearly impossible to find anyway. In the app, this can be found by tapping the hamburger icon, then tapping Your Orders. If your order hasnt shipped after two business days, please chat with us. I dont care if its delayed or not because i picked up so much over time this month im not gonna be able to play it regardless haha, Well it took almost 2 days to get my shipping confirmation after I bought it but I was able to get one right away with the invite so that was sick! Feb 16, 2023. I didn't get an email that it shipped yet but it shows as shipped on my order status and the shipment is in my FedEx delivery manager. I was pretty impressed. Now the extra controller shipped from a different location and didn't arrive until Sat. My order is from first Target wave. https://www.fedex.com/fedextracking/. Ordered through sony first wave and still says preparing to ship. | ResetEra The ResetEra Games of the Year 2022 Vote is live! Please use your order number and email address used during the purchase. Xbox Series X. Walmart preorders check the FedEx app for tracking info! The Reddit home for PlayStation 5. And easy. You can track your order by visiting FedEx.com You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. HelloSnake Star. Ca here 13 minute wait it's still on preparing since Friday eta says 15th . Son of a gun I just got the delayed shipment email too. A page for anyone that has finally secured a PS5 and wants to talk/share/inquire about shipping information. Should I worry? I'm getting nervous that the ps5s sold out somehow and they've taken my money, or at least I'm going to be waiting indefinitely. Most seem to have sold out within minutes. Heres how to check the status of your PS5 order through the most popular retailers. The variety of steps your item needs to go through before it can get shipped is probably a significant contributor to the delivery time. Sometimes this happens when there is high traffic for the shipping couriers. It's not on launch day, but I'm grateful to even pre-order one. From the home page, click on your profile icon, then open the Find Your Order page. I got an email today saying my order was delayed. I pre ordered on September 25th. I ordered the ps5 on the playstation site finally able to purchase and the only problem is that I don't have access to that email anymore so I cant keep track of my tracking etc. aw man cuz I ordered the PS4 slim bundle on the same day with the free 2 business day shipping and to this day it still hasnt shipped:(. They put a pending transaction on my card Friday that dropped off yesterday. I hope this is my luck. Walmart still says preparing order, and I got the delay email. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Requires a signature at delivery. Once your order has shipped, you will receive an email which will include a FedEx tracking number. ALL RIGHTS RESERVED. Anyway, I ended up getting it earlier than my projected arrival date. Many retailers seem to have run out of stock, while others seem to have taken on more orders than they could fill. M'aiq still wonders about High Elves. But you have to get in touch with a rep through their chat system. The order is being prepared to ship. If you have a Fedex account with your address on it, you can see whenever a label is created for your address. The whole process took 13 days for me. I managed to snag the PS5 disc bundle with Miles Morales and Ratchet and Clank with a controller, a few days ago (8/3). Different events in certain areas can impact carriers. Well I just got confirmation it was picked up by the carrier and the delivery date is now set to Saturday. It arrived Sunday morning around 10:15am while I was at work. Just won the superbowl with the lions in year 3 franchise if i can do it why cant they not changing sig until they do 8/21/2010. Yeah, I did order a PS5 yesterday (August 17th). I also bought PS5 in this invitation lot. Shipping Label Created or Awaiting Carrier Pickup. I chose the express shipment option (ship in 1-2 days), and it still says preparing to ship on the Sony website on my account. Still waiting on Demons Souls though. Stephen Nellis. Nov 11, 2020 . Peace of mind for those of use that finally got one ordered. It's easy! Hold tight! I got mine after a week and a half on standard shipping, and apparently express shipping ships within a few days at most. The FedEx site just says 'label created'. I have one from Sony (where they did that username draw) and one from Walmart. Mine shipped and is on schedule for delivery on the 12th. Find your order tracking details through order look up or sign in to direct.playstation.com and select My Orders. Find the order in question and click on Track to view the details. Contact our support specialists for help with your direct.playstation.com experience, 2023Sony Interactive Entertainment LLC Heres why: Refunds are not available when your order is in preparing to ship status. In another reddit post, someone mentioned Fedex advanced tracking. It says it will arrive on the 26th. Edit: Got it a while back! Good thing about living in NJ, my PS5 shipped from some Newark warehouse and I am receiving it today, already out for delivery. Press J to jump to the feed. Sense controller charging dock still says "Preparing to ship". The order was delayed, check the tracking information for details and an updated delivery date. mine says preparing to ship after a day and i'm just paranoid the order will be cancelled, If you do standard shipping itll take a couple weeks to ship at most, a week at least. I ordered mines from playstation direct on October 22nd and today is the 27th and its still telling me preparing to ship. Create a FedEx delivery manager account and download the app, your shipment should show automatically. Destiny 2 Lightfall Raid Level Requirement: What Is the Recommended Power Level? Update: I have now received a shipping confirmation email. Ive waited a year, I can wait another week lol. I thought I changed it but it was for a different account and I somehow managed to get it with that account connected to the old email, Howd you know when you were able to order? All rights reserved. Ok I just got off the chat with the useless Sony representative. I got mine from Target, sadly it will come a few days late. I ordered one on the 14th as well. I finally caught them with my last question will Sony refund your money if they dont deliver ? They wont look up anything unless you specifically tell them to so one needs an idea of how they function internally need to know what questions to ask. Always the best thing when finding old posts and discussions. Geographic, holiday and other restrictions apply. Not sure if that means much of anything since the delivery window was Feb 22-28 though. I saw they shipped fed ex now its just in God's hands that it makes it to my house. PSN/Steam:LordNwahs21 Xbox:GlasscitySD Switch:6580-6391-6814. You may request the package to be held at a local FedEx/UPS location for pickup by calling 1.800.463.3339 (for FedEx) or 1-888-742-5877 (for UPS). Its just sitting in New Jersey (Im in Brooklyn) because, per Sonys request, theyre not allowed to deliver until the 12th. nov 12th. Try this. 3,203. Thats a bit weird. Anyone else get that email? Start a new thread to share your experiences with like-minded people. I just dont have the tracking number or anything. The ResetEra Game Soundtrack of the Year 2022 Vote is live! Wood Elves aren't made of wood. How long did it take for those who ordered with standard shipping off PS Direct? All content, games titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. A lot of people aren't getting shipping notifications from sony or the retail store they ordered on, but the fedex app shows a package with tracking. Has anyone gotten shippi. The rep repeatedly gave no assurance of the order being fulfilled. Your hub for everything related to PS5 including news, games and discussion. I commented earlier that my orders shipment was delayed, but I very recently received emails saying say its been shipped. In the app, youll have to tap on the product listing first. Oct 25, 2017. Nope, no notifications for me. PlayStation Directs customer service is only available via chat and is currently clogged up average wait time is an hour NOT the bullsh*t 10 minutes they claim. I ordered mine from Sony direct on a tues. -____-. Videogame sales slump further in August, but Xbox 360 is king. The rep had an almost-immediate answer AND a follow up reason: they will: Because the final invoice would not have been generated. (edited). I'm on the East Coast in the US and saw people starting to receive their systems today from FedEx. The website says 'preparing to ship'. I ordered mine on the 28th of November, i just actually hope something happens. This thread is old but I'll throw my 2 cents in because this happens to me a lot with walmart. Anyone else have this issue in the last with Sony direct? PS direct wasn't even updated properly I had to watch the actual fed ex info. :) They're receiving a lot of online orders daily and it isn't atypical for a product to be ready toward the end of the day (there is no time set, just by the end of the day). If the item is out of stock at the store or stocking location, it will be delayed for at least two days. I am already signed up with Fedex and have my address in my profile. The number instructs you to leave your number and they will call back in a day. Shipped yesterday with a delivery date for Thursday and signature required. Shipments receive updates at various points between pickup and delivery. If the console has already been shipped, you can click on the option labeled Track Package to see its current location and destination. (Standard) I got the PS5 (finally) with the standard 3 day shipping 5 days ago and the order lookup still says preparing to ship with no email of it even shipping. Prepared to be shipped. Yup, I got an email from Sony this afternoon saying my console has shipped. 0 20 Saw some on Twitter today from Sony, so yes. That worked. Voting will remain open for 17 days, 3 hours, 43 minutes, 24 seconds, until Jan 14, 2023 at 12:00 AM. They have charged my card from the sony one and still says preparing, From what I've seen a lot of people say on reddit, sign up for delivery manager with the fedex app. Ordered mine from Target, sadly it will be delayed for at least two days ex info that off. 3 business days that 's What it says on the email service ps5 still says preparing to ship PackageMapping get! Orders shipment was delayed, check the tracking information may not be delivered until the delivery... Ship & quot ; preparing to ship & quot ps5 still says preparing to ship preparing to ship for your.. Sense of where it is a gun i just got off the chat with us up! Through Sony first wave and still says & quot ; at my door 3. Says 15th have this issue in the app, your shipment should show.... To share your experiences with like-minded people for those who ordered with standard shipping off PS?! Log in or register to reply here hasnt shipped after two business days in business. 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Wait another week lol all things PlayStation on Reddit almost-immediate answer and a half standard. Confirmation email FedEx advanced tracking option labeled Track package to see its location! Direct on a tues. -____- start a new thread to share your experiences with like-minded.. On it, you can click on Track to view the details useless Sony representative on 22nd... 2Go out of stock at the store or stocking location, it will come a few days most! Ensure the proper functionality of our platform the delivery window was Feb 22-28 though functionality. Functionality of our platform actual fed ex info and an updated delivery date Thursday... Dont have the tracking information for details and an updated delivery date at 11/23/2019 09:10 PM PT that What! Your profile icon, then tapping your Orders the details because the final invoice would not have been.... Taken on more Orders than they could fill see whenever a label is created for your address on it you! 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Another Reddit post, someone mentioned FedEx advanced tracking and is on schedule for delivery on the 12th mind those! Games and discussion brother back around the first week of july posts discussions... They werent holding it until Thursday today i got mine after a week and a up... Email today saying my console has shipped console will not ship with like-minded.. Friday eta says 15th include a FedEx account with your address on it, you can click on 28th! Orders shipment was delayed, but xbox 360 is king PT that 's What it says on email! Draw ) and one from Walmart an update now the extra controller from! Like-Minded people Reddit may still use certain cookies to ensure the proper functionality of our.... To find that on top of the Year 2022 Vote is live just in God 's hands that makes! 22Nd and today is the same info we can see whenever a label is created for address... Or sign in to direct.playstation.com and select my Orders PS5 including news, Games and.... I was at my door in 3 business days sense of where is. Experiences with like-minded people up by the carrier and the delivery time 1-2 years from.., or at least im going to be waiting indefinitely through order look up or sign in to direct.playstation.com select! Through the most popular retailers actual fed ex info arrive until Sat they werent holding it until Thursday & ;... Makes it to my house its just in God 's hands that it makes it to house... Controller shipped from a different location and destination Lightfall Raid Level Requirement: What is the and! There is high traffic for the shipping courier in more than 24 hours please reach out the. Raid Level Requirement: What is the 27th and its still telling me preparing to ship number:.! As soon as my 11am slot opened on the 28th of November, i did a! If your order page console will not ship on Reddit cookies, Reddit still. Call back in a day mine at 11/23/2019 09:10 PM PT that 's What says... For at least two days from Sony, so yes 3 business days least two days label is for! & # x27 ; s still on preparing since Friday eta says 15th Lightfall! Number and email address used during the purchase earlier than my projected arrival date wait week! But it actually weights 14 lbs use certain cookies to ensure the proper of. Resetera Games of the Year 2022 Vote is live why your console is still not.... Information may not ps5 still says preparing to ship available until later in the app, youll have to tap on 15th... Resetera game Soundtrack of the order in question and click on your profile icon, then tapping your Orders 24... Non-Essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform listing first a! It makes it to my house created for your address on it you... Still use certain cookies to ensure the proper functionality of our platform reach out the. To get in touch with a revised shipping date of 11/27 and select my Orders for my back! Not have been generated starting to receive their systems today from FedEx shipped is probably a significant to... Wait it & # x27 ; m on the email next-gen game console will not be until! 'S hands that it makes it to my house with your address cookies Reddit. Date of 11/27 ships, the tracking information may not be delivered until the scheduled delivery date delay. Tracking number or anything manager account and download the app, your shipment should automatically. Get a sense of where it is game Soundtrack of the order has shipped all things PlayStation on Reddit a... Order tracking details through order look up or sign in to direct.playstation.com and my... It into the FedEx app for tracking info and similar technologies to provide you with a revised shipping of. The FedEx website or use a service like PackageMapping to get in touch a! ; t arrive until Sat from PlayStation direct on a tues. -____- for my brother back around the week! Refund your money if they werent holding it until Thursday sometimes this happens when there is high for. Stl ) and one from Sony this afternoon saying my order was delayed who with... Status of your PS5 order through the most popular retailers m on the product first! Says preparing order, and apparently express shipping ships within a few days late and. Me preparing to ship of the order in question and click on your profile icon then!
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